Privacy Policy

At EasyGlobalShip.in, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our platform to book international shipments through IndiaPost DNK.

Information We Collect

• Account Information: Name, email address, phone number, password, GST details, IEC details, etc.
• Shipping Details: Sender/receiver address, item description, value, HS code, invoice/packing list details, and relevant information.
• Transaction Data: Payment mode, billing details, order history, and similar details.
• Technical Data: IP address, browser type, device type, and cookies.
• Voluntary Communications: Feedback, messages, or support requests.

How We Use Your Information

• To register and manage your account.
• To generate and process shipping labels via IndiaPost DNK.
• To send order confirmations, updates, or shipping alerts.
• To comply with customs and export documentation requirements.
• To improve our services and user experience.
• To detect and prevent fraud or misuse.
• To respond to legal or regulatory inquiries.

Data Sharing and Disclosure

We do not sell your data to any third party. However, we may share data with:

• IndiaPost or its affiliates to fulfill shipping services.
• Government/customs authorities for regulatory compliance.
• Payment processors for secure transactions.
• IT or hosting providers to maintain platform functionality.
• Law enforcement, if required by law.

Data Security

• Encrypted transmission of sensitive data.
• Secure storage of account credentials.
• Regular system updates and access controls.

Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account or data (as per legal retention limits).
• Opt out of marketing or promotional emails.

To exercise these rights, please contact us.

Cookies and Tracking

We use cookies to improve site performance, track user preferences, and personalize content. You can modify your browser settings to disable cookies if preferred.

Third-Party Links

Our platform may include links to external websites. We are not responsible for their content or privacy practices.

Data Retention

We retain your data only as long as necessary for service delivery, legal compliance, and dispute resolution.

Policy Updates

We may update this policy from time to time. Changes will be posted on this page with the effective date revised accordingly.